1. Use of Website and Services
When using our website and services, you have a responsibility to provide us with accurate up-to-date information. The feedback we provide is based on the accuracy of the information that you provide us.

You must not submit any information that is unlawful, fraudulent, violates other agreements or that may cause damage/harm to other service providers.

We have systems in place to ensure that information on our website as well as information that you provide us, is accurate and kept up to date. While these systems provide sufficient protection, we cannot guarantee that this will always be effective, and we cannot be held responsible for any loss suffered as a result of inaccurate information, errors or viruses, unless caused by our gross negligence. Through other websites/hyperlinks, we (Traderoot) do not have control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly.

2. Information on Website
We will use reasonable endeavours to provide users with prompt and continuing web services. We do not, however, warrant that the service will continue uninterrupted or without delay or that it will remain unchanged. We reserve the right to bring the website down as and when necessary for the purposes of maintenance and updates. However, Traderoot takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Whilst we use reasonable endeavours to ensure that the information contained on the website is correct and reliable, no warranty, either express or implied, is given as to the accuracy or completeness of that information.

The website is intended to provide users with general information relating to Traderoot, its various products and services, and other general information which may be of relevance or interest to users. The information provided on our website is intended to inform and assist you but should not be construed as business or financial advice.

3. Information Security
We have sufficient security systems and controls in place to protect the information that you provide us. Whilst these systems are strong and aimed at preventing information breaches, we cannot guarantee that our systems will not be hacked by external persons. We cannot be held liable for information breaches which are above and beyond our control and may only be held liable for breaches caused by our gross negligence.

4. Intellectual Property
All information and content accessible on this website is protected by copyright. Users are permitted to view the website pages and may print or download extracts for personal use only.

All trademarks displayed on our website are either owned by us or used under licences of our providers.

No part of this website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without express written consent from Traderoot.

5. Links to External Sites
The website may contain hypertext links to other websites owned, operated and controlled by third parties. We have no control over these websites and therefore we make no warranties regarding the quality, security, accuracy, or any other aspect of such websites. We will not be held responsible or accept any liability arising from the use of these websites.

6. Information Protection
At Traderoot , the protection of your personal information is our priority and we do not collect any personal information through our website without your consent. You decide whether to provide us with such information or not.

Where users of the website are able to communicate or provide personal information via the website, we will, at all times, process and utilise such personal information in accordance with the California Consumer Privacy Act of 2018 (CCPA). Only authorised persons, under appropriate confidentiality obligations and strict processes, will have access to your personal information.

We will collect and handle your personal information in terms of our Privacy Policy.

7. Cookies
When users visit the website, information may be saved on users’ computers as a “cookie” which is then automatically recognised on the next visit to the website. Users who do not want. Traderoot to recognise their computers should set their Internet Browsers so that they delete cookies from the computer hard disk, block all cookies or warn users before saving a cookie.

Traderoot Europe will handle your personal information in terms of our Cookie Policy.

Disclaimer
Traderoot will not be liable for any third-party claims or losses of any nature, including, but not limited to, loss of profits, indirect or consequential loss or loss due to circumstances beyond our reasonable control.

Traderoot does not accept any liability for any acts or omissions resulting from users’ decisions or opinions formed on the basis of use of the website.

Traderoot may, at any time change, modify, add to, or remove part of or all of these terms and conditions. Users should therefore check these terms and conditions periodically to see if they have changed. Continued use of this website following any change in the terms and conditions will be deemed to constitute the users’ acceptance of those changes.

Traderoot makes every effort to ensure that the information and data contained on the website is correct. Traderoot , however, accepts no liability and does not guarantee that the information and data provided is up to date, correct and complete. This also applies for all other websites referred to by means of a hyperlink from time to time. Traderoot is not responsible for the contents of such websites reached by means of such a link and reserves the right to modify or supplement the information or data provided without prior notice.

Traderoot is committed to keeping this website up-to-date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: sales@traderootafrica.com.

In no event will we be liable for any loss or damage as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by, or inherent to, the dissemination of information through the internet, such as disruptions or interuptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Traderoot via this website, Traderoot accepts no liability.

The use of the website and all its components (including forums) is subject to terms of use. The mere use of this website implies the knowledge and the acceptance of these terms of use.

Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month at the latest. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.

Any personal data you provide us within the context of your response or request for information will only be used in accordance with our privacy statement.

Traderoot shall make every reasonable effort to protect its systems against any form of unlawful use. Traderoot shall implement appropriate technical and organisational measures to this end, taking into account, among other things, the state of the art. However, it shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.

Traderoot accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties. Though these websites/hyperlinks, are not under the control of Traderoot. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Our employees shall make every effort to guarantee the accessibility of our website and to continuously improve it. Including for people who use special software due to a disability. Every effort is made to keep the website up and running smoothly. However, Traderoot takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

This website is therefore built according to the WCAG 2.1 level AA guidelines. These guidelines are internationally recognised agreements on accessibility, sustainability, interchangeability, and findability of websites.

All intellectual property rights to content on this website are vested in Traderoot.

Copying, disseminating and any other use of these materials is not permitted without the written permission of Traderoot , except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.

If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.